What do you want to find out?

• How to develop a data collection and reporting system
• What is Results Based Accountability and how does it add value?
• Phase I Final Report
• Phase II Final Report
• How to use career ladders to enhance delivery of employment and training services
• How to measure and monitor services of youth
• How to create a performance contracting system
• See an example of cross program measurement for use by legislators and other stakeholders
• 2006 Report Card For Employment and Training Programs
• 2006 Appendix
• How to use process mapping to identify key measurement areas
• How customer evaluation data are analyzed and reported
• See a model integrating labor market and workforce development outcome data
• What other services does the Charter Oak Group provide?